Accesibility

1. INTRODUCTION

Oleica is committed to making its website and mobile application accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and mobile applications of the public sector.
. This accessibility statement applies to https://www.oleica.es/

2. RECOMMENDATIONS FOR IMPLEMENTATION IN THE NATIONAL CONTEXT

• The accessibility statement may refer to one or more websites and/or one or more mobile applications as long as they have the same compliance status, the same inaccessible content, and also apply the same information as the rest of the statement. However, for clarity in reading and interpretation for users, it is recommended to have an accessibility statement for each website or each mobile application.

• Indicate the scope of the statement by listing the links to the websites and/or mobile applications to which it applies. In the case of mobile applications, data (operating system, version…) and the date of the version should be provided.

• The reference to the “national legislation transposing the Directive” is Royal
  Decree 1112/2018, of September 7, on accessibility of websites and mobile applications of the public sector..

2.2. COMPLIANCE STATUS

This website is partially compliant with the accessibility requirements due to
the following non-conformities:

• Header video on the home page.

• Certain aspects of the contact form.

• Occasional use of colors with low contrast.

2.3. PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 03/14/2023 through a self-assessment carried out by the public sector body.

2.4. OBSERVATIONS AND CONTACT INFORMATION

You can make communications regarding accessibility requirements (Article 10.2.a) of RD 1112/2018) such as:

• Reporting any possible non-compliance by this website.

• Transmitting other difficulties accessing content.

• Making any other queries or improvement suggestions regarding website accessibility via the following email address: [email protected]

• You can submit:

• A Complaint regarding compliance with the requirements of RD 1112/2018

• or An Accessible Information Request regarding:
  • contents that are excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4
  • contents that are exempt from compliance with accessibility requirements due to
    imposing a disproportionate burden.

In the Accessible Information Request, the facts, reasons, and request must be clearly specified to demonstrate that it is a reasonable and legitimate request.

2.5. APPLICATION PROCEDURE

If, after submitting an accessible information request or complaint, it has been dismissed, if there is disagreement with the decision made, or if the response does not meet the requirements set out in Article 12.5, the interested party may initiate a claim. Likewise, a claim may be initiated if the period of twenty working days has elapsed without receiving a response.

The claim can be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through the other options provided in Law 39/2015, of October 1,
on Common Administrative Procedure of Public Administrations.